
Frequently Asked Questions
We offer free UPS Ground shipping on orders within the continental USA. Larger orders may ship by pallet, depending on requirements. For express shipping or shipments to Alaska, Hawaii, or Canada, contact us for special arrangements.
Definitely! We create and send a proof for your approval before production. Once approved, we proceed with creating plates and scheduling production.
We accept various file formats, but vector files such as AI or EPS work best. Other acceptable formats include JPG, PNG, and TIF.
Reverse printing refers to printing the background of the design instead of the logo itself. Additional charges may apply for this method.
For packages under 30 lbs, our 2.0 polypropylene tape works well. For heavier boxes, we recommend 2.6 tape polypropylene tape or 240 grade paper tape.
Custom Paper Tape is nearly 100% recyclable, making it the best choice for environmentally-conscious packaging.
Yes, our Freezer Tape is designed to work in low temperatures, making it ideal for frozen shipments.
Store your tape in a dark, cool, and dry environment, ideally at room temperature with 40-50% humidity. Always use the ‘first-in, first-out’ method and keep the tape in its original packaging to avoid damage